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Simple Terms & Conditions

Our terms and conditions simple, straightforward and fair for both parties.

In paying your deposit and confirming your booking you have deemed to accept our terms and conditions.

Pricing & Timing for Your Event:
The pricing for your party is quoted on a per head basis. This covers the all the food and agreed related services including travel and fuel, set up, clearing and packing away. This does not include the cost of Bar Services and/or Desserts, cakes or coffees.
The quoted price for your event will be based on a pre-agreed schedule and time budget based on your specific party plans and requirements.

Extra Staff costs are typically charged out at a minimum of six hours – unless agreed otherwise. We reserve the right to charge for the number of hours that the event may excessively over run the pre-agreed budget to cover the additional staff costs. For example, if your event over runs by more than one hour we reserve the right to charge for additional staff hours costs.
Additional Staff hours costs will be billed at £12 per hour for each member of staff at your event. We will always endeavour to follow your timings for your event.

After hours service:
After hours services is deemed after midnight. If Paella by Antonio staff are requested to stay after agreed hours the client will be responsible for paying for the extra staff hours & after hours travel costs at the rate defined above.
Access & Parking for Set Up and Clearing Down/Exit:
The Client should provide sufficient information and detail, plans and or pictures of the proposed party venue location to assist us with our planning.

Equipment hire:
Any loss, breakages or damage by you or your guests to rental equipment that are incurred during the event will be billed directly to the client after the event.

Deposits & Payments:
Deposits are required to confirm your booking (NO Deposit = NO Booking). Deposits are levied on the following basis:
40% Deposit to secure your date.
60% Balance to be paid a week before your event or celebration .

“Please note that we can only hold pre-booking without a deposit up to 24 hours as we may have others enquiries for the same date”

Receiving the final invoice. ALL Monies MUST be paid before your event.

In event of cancellation:
Should you need to cancel your event booking, the following cancellation terms will apply:
full deposit will be returned if 6 or more months notice is given.
if the event is cancelled two weeks before or less there is non refund on your total invoice.

Final Guest numbers:
Final guest numbers should be submitted 30 days before the event.If there is a drop in numbers from the initial invoice before the event then no reduction in costs can be expected. If the numbers increase, every effort will be made to accommodate this.
Force Majeure:
We cannot accept liability or pay compensation where the “performance or prompt performance of our contractual obligations is prevented or affected by circumstances amounting to “Force Majeure.” Such events may include but are not limited to war or threat of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear activity, road traffic accidents, wet or windy weather conditions, fire and similar events outside our control.”

Antonio Garcia 

Paella by Antonio January 2015